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Maia Toys Warranty Information

PLEASE READ: To Obtain Warranty Service On Your Maia Toys Product

Click Here To Fill Out A Warranty Request Ticket!

Limited 1-YEAR Warranty (USB Rechargeable and Select Products)

In the event that your Maia Toys product fails due to a manufacturing defect during the warranty period, Maia Toys agrees to replace the product at no cost to you. This warranty does not coverĀ damage to the product resulting from ordinary wear and tear, misuse or abuse.

All Maia Toys products covered under this warranty shall be designated as 1-Year Warranty on the product packaging. The warranty period begins on the date you purchased your product!

Customers must retain Proof of Purchase. Store receipts and/or images of the product packaging are considered acceptable Proof of Purchase.

In the event of out of stock colors, Maia Toys reserves the right to substitute colors from available stock!

Limited 90-DAY Warranty (Battery Operated Products)

In the event that your Maia Toys product fails due to a manufacturing defect during the warranty period, Maia Toys agrees to replace the product at no cost to you. This warranty does not coverĀ damage to the product resulting from ordinary wear and tear, misuse or abuse.

All Maia Toys products covered under this warranty shall be designated as 90-Day Warranty on the product packaging.Ā 

The warranty period begins on the date you purchased your product!

Customers must retain Proof of Purchase. Store receipts and/or images of the product packaging are considered acceptable Proof of Purchase.

In the event of out of stock colors, Maia Toys reserves the right to substitute colors from available stock!

How To Obtain Warranty Service

In the event of a manufacturing defect or malfunction of aĀ Maia Toys productĀ during the warranty period please do the following!

<>Click Here To Fill Out A Warranty Request Ticket!

Limitations Of Warranty

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  • Customers must retain Proof of Purchase. Store receipts and/or images of the product packaging are considered acceptable Proof of Purchase.

  • In the event of out of stock colors, Maia Toys reserves the right to substitute colors from available stock!

  • Maia Toys reserves the right deny warranty service due to insufficient Proof of Purchase.

  • Warranty requests are limited to one item per warranty period.

  • Maia Toys 1-Year Limited Warranty and 90-Day Limited Warranty are valid only for products sold in the USA. Replacement products will only be shipped to verified US addresses.

  • We reserve the right to request that you return the product to us in order for you to obtain warranty. Products requested for return must be shipped at customer expense to our warehouse for disposition.